This is what it means if you already finished all of your holiday shopping

This is what it means if you already finished all of your holiday shoppingThis is what it means if you already finished all of your holiday shoppingThough this is a time of giving thanks and thinking of our family and friends, lets be honest. It is also the greatest shopping season of them all. From Black Friday (which is really a week long) to Cyber Monday, for skilled shoppers this is their Kentucky derby when it comes to finding the best deals.But for some people, getting all their shopping done before any of the holiday sales (and madness) begins is a top priority. For example, did you know thataccording to new research from Valassis, nearly one in five shoppers (aged 18-34) already completed at least 25% of their shopping on Amazon Prime Day in July? And 40% of consumers overall complete all their shopping by Prime Day believe it or not.So clearly these people who manage to get all their gift shopping done weeks before Labor Day must be super Type A perfectionists? Well, probabl y, but according toDr. Gary Small, professor of psychiatry and biobehavioral sciences and director of the UCLA Longevity Center at the Semel Institute for Neuroscience Human Behavior, it really comes down to conscientiousness, he said in an interview with Bustle.Conscientious people are prompt, organized, and efficient and would likely be ahead of the game when it comes to holiday shopping, Dr. Small tells Bustle. Less conscientious individuals would be likely to put off errands like holiday shopping.Small added that sometimes being so conscientious can stress them out if they are thinking about the future too much as it can departure to stress them. But usually they tend to be efficient so it works out well while the rest of us are waiting in line the day before Christmas Eve.But dont worry, you arent alone if you are one of the less conscientiousness procrastinators. About 126 million people (53%of consumers) leave their shopping until the last Saturday before Christmas also kno wn as Super Saturday,according to a report from the National Retail Federation.

The less sleep you get, the more likely you are to quit your job

The less sleep you get, the more likely you are to quit your jobThe less sleep you get, the more likely you are to quit your jobBeing tired has more of an impact on your job that you might realize not simply in lost productivity and diminished performance, but workplace satisfaction and whether or not to go looking for another job.Mattress review website The Sleep Judge surveyed over 1,000 Americans across various industries about sleep and work satisfaction.Follow Ladders on FlipboardFollow Ladders magazines on Flipboard covering Happiness, Productivity, Job Satisfaction, Neuroscience, and moreThe first interesting finding its a fine line between how much sleep makes someone happy or not. Respondents were satisfied with 7.3 hours of sleep, but dissatisfied with 6.1 hours.Lack of sleep leads to attritionTheres a link between lack of sleep and workers seeking other employment and also, the opposite is true as well.Only 21% of workers who were satisfied with the amount of sleep they got were searching for another job.However, 39% of workers who were dissatisfied with their amount of sleep were searching for another job.These sleepy job-searchers were highest in wholesale/retail, technology, and hotel, food services, and hospitality.The likelihood of an employee looking for work elsewhere went up per each day they came to work tired. Employeeswho came to work three days a week tired were 33.3% more likely to go looking for other employment people who worked six days a week tired were 52.8% more likely to seek other employment.The most satisfied with sleepHowever, the opposite is true as well. Employees who are rested arent looking to leave. Nearly four in five employees who are satisfied with their sleep are not looking for another job.Another discovery the higher up on the org chart a person was, the more satisfied that person tended to be with their sleep.Executive are 36% more likely to be happy with their sleep than entry-level employees. In fact, from entr y-level employees, who have the lowest sleep satisfaction (53.7%), sleep satisfaction only goes up from there from management (55.3%), to middle management (66.9%), to executive (76.9%).You might also enjoyNew neuroscience reveals 4 rituals that will make you happyStrangers know your social class in the first seven words you say, study finds10 lessons from Benjamin Franklins daily schedule that will double your productivityThe worst mistakes you can make in an interview, according to 12 CEOs10 habits of mentally strong people

The Signs, Symptoms, and Cures of an Afternoon Slump

The Signs, Symptoms, and Cures of an Afternoon SlumpThe Signs, Symptoms, and Cures of an Afternoon SlumpAfternoon Slump is a term used to describe the sleepy, tired, and sluggish feeling that comes on in the afternoon, usually between the hours of 1 p.m. and 3 p.m.There are many different reasons people experience afternoon slump, but the symptoms are generally the same or very similar. Understanding what causes your run-down feeling in theafternoon is important tofigure out how to address it. Its also important to know what quick-fix cures will alleviate the run-down feeling. The Symptoms of an Afternoon Slump Frequent yawning and/or feeling sleepyExtreme fatigue or lethargySlight changes in visionTingling or feeling of muscle weaknessMoodiness (i.e., becoming irritable, short-tempered, or depressed without provocation)Falling asleep at your deskCraving carbohydratesA headache or stomach ache A serious afternoon slump is more than just feeling like the day is getting long and a na p would be nice. It is marked with a profound sense of tiredness or fatigue that makes it hard to focus and may be accompanied by an intense need to sleep. Causes There are four main causes of an afternoon slump An underlying metabolic disorder such aspre-diabetes or insulin resistance,reactive hypoglycemia, andpolycystic ovarian syndromeGetting too little sleep on a regular basisPoor eating habits such as eating too many carbohydratesHigh levels of stress Cures If you dont have a metabolic disorder, here are some simple ways to get over the afternoon slump hump Sit in the Sun for 10 minutes You can reset your internal clock, reduce the amount of melatonin your body produces, and boost your vitamin D.Consume Protein Rather than Carbs Try tuna salad but skip the bread sliced chicken instead of pasta, and a salad with an egg. Cutting out the carbs can make a difference in feeling an afternoon crash come on.Rub Some Peppermint Oil on your Hands Rub your hands together and then pat your face. The scent of peppermint is a known to increase energy.Eat a Square of Dark Chocolate Dark chocolate is very healthy, unlike milk chocolate, with high levels of healthy fat and antioxidants it contains. It also provides a nichts von of caffeine to give you a boost. Chew Gum Chewing gums with strong minty flavors like peppermint and spearmint are stimulating, and the act of chewing helps the brain fight feelings of lethargy.Do Isometric Exercises By tensing a muscle and holding it, you encourage blood flow. Try tensing your biceps, holding for 5 to 10 seconds, and then releasing. You can do the same with your calves, thighs, chest, stomach, and glutes.Put a Rosemary Plant in your Office The scent of rosemary is known to be energizing. Whenever you need a pick me up, rub a sprig between your fingers to release the fragrance. You can also rub one on your hands, neck, and face. Have a Healthy Snack Munch on something that combines protein, fiber, and complex carbohydrates (such as whole-grain crackers or raw vegetables) to raise your blood sugar levels and keep them up.Add a Bit of Variety to your Day Concentration declines after about an hour, and it only gets worse from there. Without a break, the tedium of a task will be mind-numbing by the time youre 90 minutes in, and youll lose your productivity. When you feel your focus fading, switch to something else for 30 minutes. Stay Active Even short bursts of activity can keep you alert and boost your fitness. If youre in an office, instead of emailing or calling colleagues, get up and walk to a colleagues desk to ask a question face to face. If youre home, visit a next-door neighbor (even if its to borrow a cup of sugar). The change of scenery alone will be a pick-me-up.Play a Tune If you like music, insert your earbuds or put on your headset and jam out to one of your favorite high-energy songs. It will instantly invigorate you and make you feel pumped. Be Social Organize your time, so you engage wit h others during those peek slump times when your concentration and energy are waning. We are social animals, and interactions always rev us up. But make sure its an interesting, interactive activity. Sitting in a room listening to someone else drone on and on will just send you snoozing.Brush your Teeth Or try mouthwash. Doing something that activates your senses can wake you upEngage in Mindful Meditation There are all kinds of mediation (TM, or transcendental meditation, being the fruchtwein popular one). Meditation requires no more than 15 to 20 minutes of sitting quietly and focusing on yourself and your breathing. Meditation will not only declutter your mind but leave you energized. Try Some Yoga If youre not the high-energy type, then try chilling out with some stress-free yoga positions. Yoga not only alleviates the damage done to your body by sitting in a chair for too long but will significantly boost your energy level.

What to do (and not do) when youre unemployed

What to do (and not do) when youre unemployedWhat to do (and not do) when youre unemployedIts one of the scariest positions to be in. Its the thing that you hope will never happen. But unemployment is real and many of us find ourself in the midst of it at some point in our lives. Regardless of how long youre unemployed, it can wreak havoc on your peace of mind and your finances. There are, however, some steps you can take to try to limit that negative impact. Many of unterstellung steps will also protect your leistungspunkt in the long run.File for unemploymentI wrote last week about when and how to file forunemployment benefits. This is a great safety net offered by our federal and state governments. If youre eligible, make sure you file so that you can have some money coming in while you search for a new job. Theres no shame in taking advantage of the programs that were created to protect us when were vulnerable.Alert your student loan providerIf youre having a financial hardship, you candefer your student loans. If youre unemployed, that definitely counts as a hardship, and your student loan servicer understands that. They would rather you defer your loans now and stay current on payments later. So, reach out to your provider and tell them what is going on.Putting your loans into deferment will protect you from late fees and penalties. It will also protect you from having missed payments put on your credit report. These sorts of marks can negatively affect your credit score for years, which will impact your ability to get future loans and credit.Apply for marketplace insuranceIf youve lost your job, youve fruchtwein likely lost your health insurance as well. Since losing your job is considered a life event, you will be eligible to get insurance through themarketplaceonce youre unemployed. Not only will thisprotect youif you have a health emergency while youre unemployed (and allow you to get coverage for your existing needs), but it will also be much more af fordable than other options, like COBRA (see more about that below).PS You dont have to get laid off in order to apply for marketplace insurance. If you leave a job for any reason, youre eligible. The amount you will pay each month will determine how much you will be earning. Fun fact I have Kaiser Permanente insurance through the marketplace now that Im self-employed. Its super affordable, so I dont hesitate before going to the doctor.Search for new jobsIf you file for unemployment, you will be required to apply for at least three jobs each week, and show proof that youve done it. Not only does this ensure that youre getting your benefit check, but its a good accountability measure to make sure you are staying on top of your job search.If you dont know where to start, reach out to the people in your networks There are so many people out there who want to help you when youre struggling. Reach out to friends, former colleagues, and acquaintances who work in the field youre interested in. Maybe they cant literally get you a job, but they may have advice or leads for you. Check out listservs like theWIN listto get startedTurn to your emergency savingsHopefully, youve been able to build up some sort ofemergency savingsfor times like this. And if you havent yet and are still employed, start prioritizing it now It can be scary and frustrating to have to use your emergency savings, but thats literally what you saved it for. Losing your job is definitely an emergency, and you need that money in order to keep a roof over your head, food in your belly, and your bills current. So I am giving you permission to use your emergency savings on your bills in this scenario.Ask for helpWhen my dad welches unemployed for six months when I was a kid, he still had bills to pay and three children to take care of. To make matters worse, he had previously taken out a 401k loan (youll see how I feel about this below) for home improvements. It turns out, when you quit or get laid off, y ou have to pay back your 401k loan very quickly or else youll get taxed and penalized as if you withdrew early for retirement. My dad wanted very much to avoid this penalty, so he asked his father if he could borrow money to pay it back. Luckily, my grandfather had that money and was able to loan it to my dad. He did charge interest so that he wouldnt lose money himself, but it was a fair rate and was better than my dad could have gotten from a bank loan. This helped to prevent a lot of stress and loss of money, so Im grateful that my dad turned to my grandfather for help when he needed it.Of course, borrowing money from loved ones can get really complicated. It can cause problems in relationships and make things awkward. So if you do borrow money from a family member or friend, make sure to document your agreement in writing. Map out a repayment plan with a deadline. That way, everyone will be on the same page, and no one will get frustrated or resentful. If you end up having troub le paying the money back on time, be honest Have a conversation with your loved one so that they know whats going on.Dont borrow from your retirementThis is so, so, so important. And I will yell this from the rooftops for the rest of my life. Never borrow from your retirement You will be much worse off later if you do this. Like I mentioned above, if you borrow from your retirement account before the aged of 59.5, youll be penalized. You will have to pay taxes and fees for withdrawing early. This means that you will lose a lot of that money youve diligently saved for your retirement years.Plus, even if youre able to pay that money back eventually, youll have lost money. If you attended theJuly Money Circle gathering, you know thatcompound interestis your friend. This means that the longer your money is out of the market, the less its able to grow on itself. So you should try to keep your investments in the market no matter what. Your 65-year-old self will thank you.Dont only rely on COBRAAfter you lose or leave a job, you typically get a letter in the mail aboutCOBRAinsurance. If you dont know what COBRA is, it stands forConsolidated Omnibus Budget Reconciliation Act of 1985, which was a law passed that requires there to be an insurance option for those who leave employment.COBRA is available whether you left your job voluntarily or not. You dont have to be laid off in order to use it. COBRA is typically available for you to use for about 18 months, if youre unemployed or underemployed for that long. Its a great benefit that was the only option for insurance covered before the Affordable Care Act was passed. If youre unemployed, dont automatically assume that COBRA is your best or only option. Compare benefits and costs to the insurance plans in thehealthcare marketplace. You might find plans with more coverage for a lower cost.Dont rely on your credit cardsOne of the keys for financially protecting yourself is to not use your credit cards unless you have the money to pay them back. Of course, this can be impossible when you have bills to pay and mouths to feed, with not much money coming in. But if you have other options than using your credit cards, its best to do that. Otherwise, you may find yourself deep in debt even once youre employed again.If you do have to turn to your credit cards to get by, you do have options to protect yourself. Call your creditors and let them know about your situation. The thing is, they want to get paid, so if you cant pay your bills, that hurts them too. Call them and ask them if its possible to lower your interest rates while youre unemployed, so your interest charges dont balloon and make it harder to make your payments.You should also find out if you havepayment protection insuranceon your current credit cards. This is a benefit that will suspend your interest rates and pay your minimum payment for a period of time. It can prevent you from having missed payments that will be reported on your credit re port, which will hurt your credit score. Of course, there is a monthly fee that comes along with this protection, and you are not able to get the insurance once youre already unemployed. So if this is something you feel like you might need someday, look into it now.Maggie Germano is a feminist and financial coach for women. She helps women improve their relationship with money so they can take control of their financial future. She does this through one-on-one financial coaching, workshops, writing, and speaking engagements. She also founded Money Circle, which is a safe space for women to talk about money without feeling judged. Its a way to create community and openness around personal finance. Passionate about many issues affecting women, Maggie is a member of the Womens Information Network and was trained as a salary negotiation facilitator by AAUW.This article first appeared on Bossed Up.

The Biggest Myth About How to List Double Major on Resume Exposed

The Biggest Myth About How to List Double Major on Resume Exposed Things You Wont Like About How to List Double Major on Resume and Things You Will In addition, if you get a masters degree or doctorate as a portion of your program, you will probably start at a greater salary for an entry-level job than youd with only a bachelors. For placement on your resume, take into consideration where youre in your career and that which you wish to emphasize. Mathematics majors that are interested in elementary education needs to consider the chance of such a career path. For instance, political science and economics joint majors are typical. The Portfolio List is just a listing of all creative endeavors undertaken by means of an applicant. Education is among a couple of important sections employers search for on resumes. Employers wish to realize that you have what it requires to be successful at work. Resumes are critical to the work hunt. Resumes used to be quite proper and formal. How to List Double Major on Resume for Dummies A persons skill platzdeckchen is comprised of an assortment of personal skills that theyve acquired through education and employment. The more youre able to create interest all around your work experience, the better. If youre eager to put in the additional work, you will reap the added rewards. Just be sure to highlight any big projects you worked on or any cultural experiences you wouldnt have gained elsewhere. The Upside to How to List Double Major on Resume After youve been in the workforce for a couple decades, your work experience gets more important than your GPA. A hold is put on the term the student shouldnt be enrolled. Picking a major is among the most critical decisions youll ever make during your college career. In any close competition involving you and several different candidates, your hard-earned honors just may be the difference-maker you should come out on top Because most job search efforts are centered a round email communications, obtaining an email address thats wrong or difficult to interpret can be a big pothole in the path to success. If youre unsure about your very own past accomplishments and results, speak to your former boss or coworkers and attempt to assemble data. Bear in mind, you may set up an email address which you use JUST for job search. Its always preferable to make a new email address thats somewhat professional. Although the significant differences arent in the format they could be in the details you have in your phlebotomy instructor resume. For that reason, its important to keep up a professional social networking profile. The crucial thing is to make sure clean formatting and straightforward readability. The most typical format is chronological. Facts, Fiction and How to List Double Major on Resume Oftentimes, the notion of narrowing down their whole educational future to a single subject can be daunting for students. Typically, such a significant will also finish a minor, or perchance a double major, in computer science. Exposure to new things Tackling more than 1 subject at once will offer you exposure to various industries and opportunities, making it simpler to choose what you wish to do down the line. So you have to understand what schriftart of future you are able to count on from your degree before you borrow the tuition money to receive it. The Fight Against How to List Double Major on Resume The use of bullets may also ensure far better reader comprehension when visually scanned. Resume writing can appear intimidating, particularly if youve never done it before. Most Noticeable How to List Double Major on Resume Bear in mind that these programs are usually very competitive, and applicants must acquire admission to both colleges as a way to participate. Not only are you going to have to finish all of your general education requirements, youll also will need to take all the classes necessary for every one of yo ur majors. A minor is like a major as its an intensive plan of study into one field, but it is not as rigorous and in-depth than a major. Every student ought to carefully consider the next five points when choosing a course of studies during the undergraduate major. The Lost Secret of How to List Double Major on Resume You would like your employer to understand what you did in your prior jobs, but you dont will need to incorporate the kitchen sink. There are a few professions like finance or healthcare where specific certifications or degrees are important to getting the job. Your purpose is to land an interview by giving the employer a compelling summary of the job abilities and experience that make you a nice candidate. There are a lot of resume strategies to master which will help you land the job that you desire. Introducing How to List Double Major on Resume So what might be the proper move for one might or might not qualify as the ideal selection for somebody else. You need your resume to be noticed, but theres such a thing as standing out in a poor way. Adding your majors and minors on your resume may look to be a simple task, but having proper formatting to make sure that it looks both skilled and easy on the eyes can be challenging. Its too simple for a typo to happen whenever someone is emailing you and it will drive people crazy.

Unconventional and Creative Ways to Recruit - Spark Hire

Unconventional and Creative Ways to Recruit - Spark HireProactive and unique recruiting is an essential part of continually adding star talent to your team. If youve found yourself in a hiring rut recently, try analyzing your recruiting efforts to see how you can tweak them and boost their effectiveness. A few ways to make your recruiting strategies more creative includeUsing your companys website to your advantageBy now, business owners understand the importance of having a strong web presence. However, many dont stop to anticipate just how important a companys website can be when it comes to recruiting. Your businesss website immediately gives a eignung hire a sense of the feel of your company. What matters to your business? What types of projects are you working on currently? What are your team members like? If your companys site doesnt match what your brand is actually all about, its time to make the necessary adjustments so that the two are in proper alignment. Just by looking a t your businesss website, a person whos interested in working for you should get a good sense of exactly what your brand stands for.Get socialPotential employees are spending their time on social media, so if you want to reach them fruchtwein effectively, you should be active there too. Join in on conversations, make it a point to develop real connections with people, and find out what matters to those youre trying to recruit. Some businesses use social media simply as a way to blast out their own marketing messages, but these platforms are much more effective when they turn into real conversations.Implement hiring testsMore often than not, a candidate can look absolutely perfect on paper and ace the interview, but they turn out to be a terrible fit for your company. Consider implementing creative hiring teststo truly reveal the talent behind the candidate youre considering and have them prove their skills before you actually commit to them.Go to events in your communityWhile its ve ry time effective to send a bunch of e-mails and hope someone gets back to you, the most powerful recruiting takes place when you build face-to-face connections with people. Find out about networking events in your community, and make it a point to attend at least a few each month. Over time, youll build up real relationships with professionals in your area, which can help make it easier to recruit new talent for your business.Use your building to advertise open jobsIf youre actively trying to hire, ditch the boring Help wanted sign in the window and try something a little catchier. Colorful signs with quirky language on them hanging in the window will certainly catch someones eye as they walk by, particularly if your business is in a high-traffic area. Its a classic yet effective recruiting technique.How do you put a creative spin on recruiting? Share with us in the comments.

How to Write an Athletic Coaching Resume

How to Write an Athletic Coaching Resume How to Write an Athletic Coaching Resume There are thousands of high school and college coaches who apply for coaching jobs every year. Many have experienced success at the highest level and can stand out by name. There are many others who have leid had as much success, are trying to get their foot in their door, or move up the coaching ranks.How can they do that?By writing a coaching resume that sells themselves as the right person for the job.While resumes are not the sole criteria used to determine who gets interviews and ultimately hired for open athletic coaching jobs, its often required as part of the process. A resume is oftentimes a coachs first opportunity to make an impression with an athletic director, head coach, or hiring committee.What are the keys to writing a successful sports coach resume?Highlighting that undefeated season or state championship isnt enough. Break down exactly how you achieved success on and off the field. Bel ow, we break down what athletic directors and coaches look for when reviewing sports coaching resumes.The Best Resumes Focus on Results and AchievementsThe best sports coaching resumes focus on results, results, results.The fact that as a lacrosse coach you went 19-3 in your first year and beat your rival 11-4 in the biggest game of the year is not enough. Dig deeper, saysChris Fore,author of An Insiders Guide to Scoring Your Next Coaching Joband consultant atEight Laces.Fore has coached high school football for 16 years (head coach for eight) and has been an athletic director for six. Fore also has a Masters Degree in Coaching and Athletic Administration and currently serves as a hauptplatine member for the California Coaches Association.Youve got to highlight your accomplishments, Fore told Jobscan. Ive seen SO many stinking boring resumes. They just list the facts. They list titles and years and job descriptions. Ho-hum. Youve seen one boring resume, youve seen them all.He contin ued, Prove that youre a great coach on paper as best as you can. Tell me that you coached 3 collegiate linemen in one year, that you helped six kids get scholarships in just two years, what programs you started to help improve the GPA of your team, what the numbers were when you took over, and how you improved those while you were there. Dont just show me a win-loss record. Show me what the winning percentage was beforeyou got thereand what it was when you were there.Most collegiate athletic directors understand they are likely going to receive several resumes from a number of highly qualified candidates from an Xs and Os standpoint, saysKevin Buisman, Director of Athletics at Minnesota State University, Mankato.What separates candidates at the collegiate level is the ability to demonstrate success beyond the coaching aspect of the job, says Buisman. Does the resume showcase their ability to fundraise, work within a budget, and handle alumni relations and PR for the program? Can th ey sell the program to recruits and generate fan interest? Have they demonstrated they can hire the right assistant coaches and round out their staff?At the college level, there are little nuances within each division that college coaching candidates need to account for recruiting scholarship players at the Division I level versus non-scholarship players at Division III, public versus private institutions, schools with a religious affiliation. Do you have direct experience, or can you highlight values that show you are fit to work in this type of environment?And dont be shy. This is your one and only perspektive to brag.Youve only got 30 seconds with that resume in front of an Athletic Director, maybe up to a minute, adds Fore. Brag about yourself early and often. Make your career jump off that paper by using real stats, facts, and figures that make the person reading it say I need to talk with this guy.Human Resources and the Applicant Tracking SystemIt all goes through HR and a ce ntralized application process that requires pre-screening to ensure candidates meet the tiefpunkt qualifications, says Buisman. Its not like the old days when an administrative assistant would keep a box with all the resumes in it, and the search committee would get together and pass around resumes and talk about candidates.In todays world, and especially at the collegiate level, coaching resumes are typically submitted via an applicant tracking system(ATS) that is pre-set with criteria and qualifications for each coaching position. Each college or human resources department can determine what criteria must be met in order to get to the next step in the review process.HR departments protect the university from potential violations of institution, state, and federal laws, says Jim Fallis, Deputy Director of the National Wrestling Coaches Association and the former Athletic Director at the University of Northern Colorado and Northern Arizona State University.So typically, HR will want the department to provide a job description that list the minimum qualifications for the job, added Fallis, who was also the head wrestling coach at Lake Superior State University before moving into athletic administration. The initial task of the search committee is to determine that those considered have the minimum qualifications. Having served on numerous search committees and going thru literally hundreds of resumes and applications, you figure out in a hurry how to match the applicants skills to the minimum qualifications.Fallis advice to college coaching candidates?Read the job description and make sure your experience matches the minimum qualifications, and that that information is easy to find on your resume, adds Fallis. I would literally have a list of the minimum qualifications and go through a resume to first and foremost match up minimum qualifications. If I could not match all those up the candidate did not make it through the first cut.Generate your custom report ba sed on ATS matching algorithms belowOnce its determined which candidates have met the prescreening qualifications, search committee members can log-in to the applicant tracking system and review applications at their leisure.Resume writing tips for assistant coachesIf youre applying for an assistant college or high school position, be sure the resume highlights ways you can make an impact in the things most important to running an entire program. In college, showcase recruiting success, how youve made an impact with certain positions/players, highlight organizational and administrative skills.Office work is a part of the game. Coaches want assistants who can fill in and add value in areas where the head coach is not as proficient. Again, look for examples of what is required of the assistant in the job description and showcase where you have made an impact in those areas. Dont try and wow with a won-loss record alone.Many head coaches at the college and high school level run their w restling program like a business, I recently wrote in an article How to Write a Wrestling Coaching Resume. The head coach is the CEO, and the assistant coaches and support staff are the vice president, directors, and sales staff. Any good business also needs someone who can complete the administrative tasks necessary to run a program.If Im looking at a candidate and they cant help out with office work, if they cant communicate with athletes, parents, and administrators, they just arent going to be a competitive candidate at many schools, says Mike Clayton, Manager of the National Coaches Education Program for USA Wrestling and a former DI assistant and DIII head coach.In high school, assistant coaches should also showcase how they can add value to the program. Perhaps the head basketball coach is an offensive guru, but needs an assistant who can improve the defense. Or, a second assistant is needed to work with the booster club, organize schedules, practice times, travel, and fundra ising all aspects important to a high school program that an assistant can take on to let the head coach coach.Showcase examples or results from your past on your resume that demonstrate how you can fill those gaps.How to write a high school coaching resumeJerry Concannon is the owner and director of QuickSkills Soccer, a Pittsburgh-based soccer program providing instructional training and products for developing soccer players. Concannon is also a former assistant coach with the Duquesne University mens soccer team and played Division I soccer at Marquette University. He holds coaching certifications from the United States Soccer Federation and the National Soccer Coaches Association of America, and is a Pennsylvania West coaching education and license instructor who hires coaches that are certified and nationally licensed.Concannon offers behauptung resume writing tips for high school coaching candidatesSummaryOpen with a brief summary statement outlining interest in the position , but never use the word I. Instead, write something like this insteadHigh-energy coach with 6+ years of experience leading varsity soccer programs to success on and off the field seeking opportunity as head coach at Central High School.ProfileFollow with a professional experience category featuring 4-6 bullet points outlining your biggest accomplishments that most closely align with the specific coaching position youre applying to.This comes back to reading the job description and understanding specific needs. Highlight coaching certifications, leadership, off-the-field successes (academics), and program development, not just winning or won-loss record. Consider adding any coaching awards or honors in to a profile section.ExperienceAfter a summary and profile, list your coaching experience in reverse chronological order most recent to oldest. In the experience section, again, focus on bullet points of successes. Include information on how you increased numbers, improved certain as pects within the team or program, and successes, backed by examples of those successes.When reviewing various experiences, Concannon looks for coaching experience in the age group or at the level the candidate would be coaching.Do they have time working with players of that age and/or gender? says Concannon. In addition, can they provide some situational experiences that they may have dealing with certain situations that have come up in their career? For example, can the candidate share an anecdotal story in an interview setting about how they dealt with a situation such as playing time, an upset parent? Id also like to know how the candidate approaches disciplining an athlete in certain situations.Education and TrainingAfter experience, list coaching certifications and training, along with educational information. Coaching certifications are important. My perception of coaches who do not pursue coaching certifications is that they are not willing to develop themselves, or worse, th ey already think they know it all, says Concannon. Coaching is a lifelong learning process, and the pursuit of coaching education demonstrates both a level of professionalism as well as a willingness to learn to improve the experience of the athletes.Coaching PhilosophyIncluding a brief section on your coaching philosophy for that level can also help share more about your as a coaching candidate, says Concannon. This tells me if they align with the organizations principles and provides some insight on the candidates overall approach to coaching.Playing ExperienceListing a brief section about your past playing experience can also be valuable, however, dont let playing experience take over whats most important Showing value as a coach.Playing experience is likely a more significant factor for younger coaches trying to build their coaching career, says Concannon. Over time, the coaching experience can overtake playing experience in terms of a main factor in getting a job.Additional Inf ormationAt the end of the resume, try and add some info about soft skills (interpersonal/communication), unique attributes (matching what is requested in the job description if possible), and/or experiences that help you stand out as a candidate.Coaching is a job that requires an ability to establish rapport and motivate athletes, so it requires solid interpersonal skills and an ability to relate to people, says Concannon.Coaching resumes for youth sportsThe best coaching resumes for youth sports coaching positions are those that demonstrate both coaching experience and coaching certifications for the age group of the coaching position, says Concannon. In other words, does the candidate have experience with a large range of ages and genders? Has the candidate coached 6-year-olds and 18-year-olds? Coaching 6-year-olds teaches one to be concise in communication and flexible in approach. These are qualities that would help at any level of coaching, says Concannon.Proofread the resumeSp elling and grammar mistakes happen. Proofread the resume several times to avoid any mistakes if at all possible.Read it in different ways to catch errors your brain might be glossing over. Read the resume from bottom to top. Increase the size of the document on your computer to 150% to make the font bigger and easier to read. Print it out and read it. Write it one day, read it over the next.Also, make sure you update each and every resume for the specific job. Fore has reviewed several resumes where the candidate listed the wrong school on the resume or application package. Dont put in the hard work only to see it all for naught because its littered with errors. The little things are important as a coach and in writing a resume.At the interview Supplemental werkstoffs make an impactBuisman says leaving behind supplemental material such as program vision, a student-athlete handbook created by the candidate, documents outlining the candidates plan for the first 90 days, six months, or first year on the job, or a program philosophy or mission statement, can help candidates stand out.Once youre on campus, its an extended chance to share your vision for the program, to sell yourself and continue to tell your story, says Buisman.Remember, a resume alone wont get you job. But the goal of the resume is to get an interview and get your foot in the door. To get the interview, follow these tips the next time you write a sports coaching resume.Matt Krumrie has 15 years of resume writing experience and helps professionals at all levels, and in all professions including coaches create resumes that help them stand out and get noticed.

Call Center Key Performance Indicators (KPI)

Call Center Key Performance Indicators (KPI)Call Center Key Performance Indicators (KPI)Call centers have their own set ofKey Performance Indicators(KPI) that managers can use to determine the success of their operations. Below we will review the common call center KPI. Remember, though, that the key management issue is not what these numbers are, but ratherwhat you do with them. Call Center KPI There are many KPI that a call center can manage. Listed below are some of the common ones, with short descriptions. There are longer explanations further down. More business terms are defined in theBusiness Management Glossary. Time to AnswerHow long does it take for an werber to answer an incoming call?Abandon RateWhat percentage of the calls are lost before they can be answered?Call Handling TimeHow long does it take the werber to complete the call?First Call ResolutionWhat percentage of calls can be resolved in a single call?Transfer RateWhat percentage of calls have to be transferred to someone else to complete?Idle TimeHow much time does an agent spend after the completion of a call to finish the business from that call? Hold TimeHow much time does the agent keep the caller on hold during the call? Call Center Agent KPI In plus-rechnen to the metrics above, which can be accurately measured by an Automatic Call Distributor (ACD) phone systems, manycall centersuseQuality Monitoring programsto measure agent wertmiger zuwachs against less objective metrics such as the following. Phone EtiquetteHow did the caller or the observer rate the agents behavior or the call?Knowledge and ProfessionalismHow did the caller or the observer rate the agents knowledge of the product or service being offered or the procedures to follow to resolve the callers issue?Adherence to ProceduresHow well did the observer determine the agent did in following the script if there is one, or other procedures specified by the company for handling calls and callers? Call Center KPI Descri ptions Time to AnswerThis is a measurement, usually expressed in seconds, of the time from when a call is received until it is answered by an agent. It is a measure of the call center performance rather than of the agent performance. It does, however, depend on call center agents being available to answer calls when they are scheduled to do so. Thismetricis closely timed to Abandon Rate.Abandon RateThis is a measurement, expressed as a percentage, of the number of callers who disconnect, or are disconnected, before they reach an agent who answers their call. This is a measure of call center performance rather than agent performance. However, it is related to Call Handling Time. Call Handling TimeThis is a measurement, usually expressed in seconds, of the time an agent is on the call with the caller. This call handling time will vary from call to call depending on the nature and complexity of the callers issue. As a result, the call handling time of an agent on any one call is not a good metric. It is important to average the call handling time over a number of calls to get an accurate assessment of the agents performance. Average call handling time is also a metric for the call center as a whole and for individual teams within the call center. First Call Resolution (FCR)This is a measurement, expressed as a percentage, of the number of calls that are resolved during that call and do not require either the customer to call back or an agent to make an outgoing call to the caller with additional information. This is indirectly a measurement of agent performance. The better the agent is the higher their individual FCR will be, but it is not an exact measurement because the resolution of the call may require action by someone other than the agent, such as a supervisor or another department. FCR is difficult to accurately measure and should be evaluated with care. Transfer RateIn addition to First Call Resolution, some calls centers also measure transfer rate. This is a measurement, expressed as a percentage, of the number of calls that the agent has to transfer to someone else to complete. This might be to a supervisor or to another department. The reason for the transfer could be the fault of the agent, a request by the caller, or an incorrect routing of the incoming call.Idle TimeThis is a measurement, usually expressed in seconds, of the time an agent spends completing to work on a call after the caller has hung up. For example, it may be the time it takes the agent to put requested materie into an envelope and mail it to the caller. Some call centers require agents to handle such issues while the caller waits on the phone. This will result in a lower idle time value, but a higher Call Handling Time. Hold TimeThis is a measurement, usually expressed in seconds, of the time an agent keeps a caller on hold during a call. It may be the time needed to look something up or to talk to someone else to find an answer to the callers issue. Many ca ll centers also specify a maximum length of time a caller may be kept on hold without the agent checking back with the caller.Phone EtiquetteThis is a measurement, expressed as a percentage, of the quality of the agents etiquette during the call. It normally consists of a number of factors, sometimes weighted, that are checked off by a quality monitor listening to the call. The more factors that are checked off, the higher the agents score. These include items such as greeted the customer by name, spoke in a clear, calm voice, and repeated callers issue to verify understanding. Knowledge and ProfessionalismThis is a measurement, expressed as a percentage, of the quality of the agents knowledge during the call. This could be product knowledge in a sales call center or procedure knowledge in a customer service call center.Adherence to ProceduresThis is a measurement, expressed as a percentage, of how well the agent followed company procedures during the call. In a sales call center, t here may be a script the agent needs to follow. Other procedures specify how to greet the caller, how to terminate the call, when to transfer a call, how to respond to irate callers, etc.

8 Crippling Mistakes Job Seekers Make

8 Crippling Mistakes Job Seekers Make8 Crippling Mistakes Job Seekers MakeWhether wittingly or unwittingly, there are common and recurring mistakes job seekers make. These mistakes will either prolong your job search or derail it altogether. Dont let yourself fall prey to them.Not knowing your value. Your value is determined by two factors. First, what someone is willing to pay for the blend of skills and experience he or she needs and will use and second, the well-known economic principle of supply and demand. If there are many people who can deliver the saatkorn skills and experience, that drives the price you can command down. To best determine your value, research the going rate for the kind of work youre looking for and understand the job requirements. You can do this by talking to other professionals in that occupation or field, talking to recruiters and using online salary calculators. Figure this out early in the process, because your job search success depends on it. If you ask for too much or too little, youll eliminate yourself from the competition.Trying too hard. This reads as desperate. It looks like the used car salesman at a networking event, dealing out business cards like a poker game, or the slick intro that seems over-rehearsed and like bragging. Dont treat your job search like a sprint. This is your new life habit of building relationships and maintaining them. Your career is a marathon and nurturing these relationships ensures a fertile future. Negotiating salary too soon. When you attempt to negotiate during the interview, you are likely to eliminate yourself from the process altogether. Without a job offer in hand, it is unwise to attempt to reach mutually agreeable terms regarding salary, work locations, paid time off or any other element of the companys benefits. Wait until you hear the magic words We would like to offer you the job starting on X date and making $Y. This is your signal to begin negotiating.Not asking for help. Many try the job-searching thing all alone. They spend endless hours applying for jobs online, which bedrngnis only gets tiring, but also has a lower chance of translating into a job offer. Worst of all, it gets depressing. Some people even keep their job search a secret from their families, thinking they wont understand or be supportive. Start asking for advice and insight from those you know will be most helpful. Additionally, carve time into your day to reconnect with past colleagues, attend job seeker networking groups or even alumni groups. The good news is that everyone today knows someone who has lost a job due to no fault of their own. They will be empathetic just give them a chance. Sending mass mailings. A mass email announcing your unfortunate layoff or asking to keep an eye out for a job opportunity will almost guarantee you wont get a response. Unless the message is specifically worded for the intended individual it is bound to get overlooked. The recipient may think someone el se can help you better than he or she can or that you dont really need his or her help. Send your next message to an individual and then follow up. Personalize every bit of correspondence you send out.Taking the easy way out. Job searching is tougher than you imagine. Just submitting an application online and waiting for a response is easy. Taking the time, energy and risk to speak with someone inside the company is hard. This could also mean you need to take the time and energy to personalize every cover letter, rsum and thank you letter. To personalize each document, you need to research the company and individual and ensure your documents speak to the specific needs and wants of those receiving them. Always take the harder route.Riding out unemployment. Finding a job is going to take longer than you want, so it pays to start the search immediately upon your job ending. Approach each week with a sense of urgency and use the same discipline you used on the job to manage your time. The smartest time to consider relocation, a Plan B job or other options is on day one. Put them into play immediately by exploring and pursing opportunities that are a match for your plans. Its not my fault. It isnt anybodys fault that the economy is different today. Blaming others isnt going to fix the problem. The only one who can get you a job is you. So if you arent employed, it is your fault. For example, you should ask for an outside, objective review of your job search history, or have someone review your rsum and application against the job posting. You could also ask for help practicing common interview questions, or ask a third-party recruiter for feedback on your qualifications. There are a myriad of ways in which you can present your qualifications, millions of jobs to pursue and lets not forget, theres also the solopreneur option. Have you asked yourself what product or service you could sell easily and immediately? Amazing opportunities rise out of necessity. Decide to day that you have the power and control to get a job and see what happens.Hannah Morgan is a speaker and author providing no-nonsense career advice she guides job seekers and helps them navigate todays treacherous job search terrain. Hannah shares information about the latest trends, such as reputation management, social networking strategies, and other effective search techniques on her blog, Career Sherpa.